Contact us

If you'd like to report a welfare or safeguarding concern or a breach of policy, please see the Reporting section on our Safeguarding Policy page. This will help you understand how to raise a concern and what the process is. All enquirires of this nature are handled with sensitivity and in confidence.

BTO HQ, Thetford

The office is normally open 9am-5.30pm Monday-Friday. If there's someone you'd like to speak to in particular, please get in touch:

BTO, The Nunnery, Thetford, Norfolk, IP24 2PU
info [at] bto.org
+44 (0)1842 750050

You can also contact a member of staff by topic.

the-nunnery-david-kirkham.jpg

Visiting information

Everyone is welcome to visit us.

There is a free car park for visitors.
Wheelchair access and facilities are available including lift access to upper floors.
Visitors to the Chris Mead Library and our Archives are welcome; please do read our information about the Library and Archives before planning your visit.
The nature reserve surrounding the Nunnery is open to the public; please do read our advice about the Nunnery Lakes Reserve before planning your visit.