Support Hub

Support Hub

Welcome to the BTO Acoustic Pipeline Support Hub. Here you can find guides, technical requirements, information about equipment and other resources to help you maximise the Pipeline’s performance.

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Quick-start guides

Step-by-step guides to processing audible and ultrasound recordings for users new to the Acoustic Pipeline.

Quick-start guides

Tech requirements

Account, hardware and software, file name and audio equipment requirements for using the Pipeline.

Tech requirements

Recorder placement

Guidance for maximising recording quality based on the placement of recorders and bat detectors.

Recorder placement

Improve performance

Advice to help you improve and optimise Pipeline performance for different locations, habitats and species.

Improve performance

Common equipment

Information for maximising performance, specific to a range of common recorders and bat detectors.

Common equipment

Auditing recordings

Guidelines for auditing identifications returned by the Pipeline, including facilitating rapid auditing.

Auditing recordings

Troubleshooting

Support for the most common error messages and troubleshooting queries.

Troubleshooting

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